Designed work on all possible screen sizes. We recommend using full width template for your support page.
There is no limit to number of tickets can be created in our Free Version. You can create unlimited tickets from Front-End.
There nothing like per-agent charges as other third party support services. You can create Unlimited Agents to divide your workload of replying tickets.
100% ajax functionality allows it work fast and smooth.
Your visitors can create ticket without having user account on your site.
You can create many types of custom fields like text-fields, drop-down, textarea, etc.
You can attach any file along with your ticket description. Apart from this, there is custom field type attachment is available which you can use to create any number of attachment fields.